This website uses cookies. By continuing to browse, you accept the use of cookies.
Manage my bookings
To see the details of any reservation, simply enter the number of the booking you want to view and e-mail partner.
  • All fields are required
  • Please enter a valid email address
  • The reservation could not be canceled
  • Booking cancelled successfully
If you so wish, you can contact us by calling +34 932 959 908, or emailing info@hotusahotels.com
 >   >   >  Hotel Sercotel Horus Salamanca

Hotel Sercotel Horus Salamanca

4* AV. DE LOS PADRES PAULES S/N, STA MARTA DE TORMES Salamanca , SALAMANCA, 37900, Spain
1
2
3
Confirmacion
1 Room Rooms Rooms
  • Room 1
    2 Adult Adults Adults
    0 Child Childs Childs
    Age children
    • Age children
      2 Year Years Years
texto de tooltip
More than 3,000 hotels
they are waiting for you
Search Performed
10/8 /2020 11/8 /2020
Room 1, Adults 2

Free Wi-Fi

8.1/ 10

Global Score(From 110 reviews)

Es un hotel de facil acceso, con una decoración muy bonita, acogedor, con una atención maravillosa....sus habitaciones s...

Hotel refurbished in 2002, it offers 90 rooms, 4 of them superiors and 4 junior suites. All of them are equipped with air conditioning, heating, shower, television, charged mini bar, safety box, hairdryer. There are meeting rooms, business center, outdoor swimming pool, fitness, restaurant, bar-café. Located 15 km far away from Matacan Airport. Children under 12 stay free.
+- Info
Overview
  • Number of rooms : 90 Rooms
  • Check in : 01:00 AM
  • Check out : 01:00 AM
  • Pets: Does not permits pets
  • Internet: WIFI internet for guest use
Contact

AV. DE LOS PADRES PAULES S/N, STA MARTA DE TORMES Salamanca , SALAMANCA, 37900, Spain

Hotusa customer service agents will gladly attend your request 24hrs a day on the following phone numbers, 932 959 908 or +34 932 959 908 if you are calling from outside of Spain

Activities

Gym, Sauna, Outdoor Swimming pool, Children Swimming pool

Payment Methods

You may comfortably pay your booking directly at the hotel or, if you prefer, you can also make a secure prepay for it with a valid credit card.

Credit cards

Allows card : American Express, Diners Club, Eurocard, Master Card, Master Card, Mastercard using IK code, Visa

Room Facilities

Air Conditioning

Heating

TV

Satellite TV

Telephone

Hairdryer

Safety Box

Voltage

Free Wifi

Hotel Facilities and Services

Wi-Fi

Access for Disabled

Air Conditioned

Heating

Gym

Sauna

Elevator

Bar/Snack/Café

Restaurant

Partial Room Service

Currency Exchange

Business Centre

Garden Area

Outdoor Swimming pool

Children Swimming pool

Laundry Service

Free Wi-Fi

24H RECEPTION*

How to get there

From Matacan Airport, take national road N-501.

Distance to point of interest
Location Distance Walking distance Driving distance
Airport 9.30 mi - -
City Centre 0.93 mi - -
Golf 6.20 mi - -
Meeting Rooms of the Hotel Hotel Sercotel Horus Salamanca

Hotel Sercotel Horus Salamanca has the following rooms and meeting rooms for holding events. For information and reservations you can call toll free 900 121 790.

m2

Theatre

Classroom

Cocktail

Banquet

U Shape

Business

Berceo 15 100 60 100 80 15 -
Cervantes 15 100 60 100 80 15 -
Lope de Vega 15 100 60 100 80 15 -
Fray Luis de León 15 100 60 100 80 15 -
Unamuno 15 100 60 100 80 15 -
Escritores 15 500 300 500 500 15 -
Concha Espina 15 100 80 100 80 15 -
Rosalía de Castro 15 100 80 100 80 15 -
Rosa Chacel 15 100 80 100 80 15 -
Escritoras 15 300 150 300 200 15 -
Los Naranjos 15 15 15 500 200 15 -

8.1/ 10

Global Score(From 110 reviews)

Installation

8.2/ 10

Room

8.1/ 10

Service

8.3/ 10

Environment

8.0/ 10

7.0

Víctor -17/09/2018 09:40:21

La habitación es amplia, pero se ve que hace tiempo que fue remodelado, necesitaría algún que otro retoque. El servicio exquisito, buen desayuno, y la piscina muy bien, solo que regaron al mediodía y el campo estaba totalmente mojado.

10

GERARDO -02/04/2018 08:40:00

Cama muy cómoda, colchón nuevo ( fundamental), todo muy limpio, en general todo muy bien.

7.0

Anónimo -09/11/2017 22:33:23

Buena

7.8

Anónimo -28/07/2017 14:18:51

HOTEL DE 4 ESTRELLAS CON MUEBLES Y DECORACION BUENAS PERO UN POCO ANTICUADAS. PERO EN GENERAL, BASTANTE BIEN. LA PISCINA MUY BIEN. LA COMIDA ES EXCELENTE Y EL TRATO TAMBIEN. ESTA AL LADO DE SALAMANCA, SE PODRIA IR ANDANADO INCLUSO. VOLVERIA SIN DUDA. MUY BUENA RELACION CALIDAD - PRECIO.

7.0

Anónimo -04/06/2017 16:18:15

Buena.

10

Anónimo -24/05/2017 10:24:16

Estupendo , como siempre.

7.0

Anónimo -03/03/2017 20:41:22

Buena relación calidad-precio.

7.8

Anónimo -01/03/2017 18:44:56

todo muy limpio y muy servicial

7.8

Anónimo -14/06/2016 22:00:36

Perfecto

10

Manuel jesus cardenas -31/03/2016 14:53:58

Todo perfecto, con parada de bus al lado y centro comercial justo al lado

7.0

Anónimo -02/11/2015 13:50:12

Gratuito: garaje, wifi en la habitación, caja fuerte, mini bar, canales televisión satélite, buen desayuno bufett, amabilidad y atención en recepción, !!! Qué mas pedir ¡¡¡. RECOMENDABLE

7.0

Anónimo -17/09/2015 14:50:11

Muy bien

7.8

Anonymous - 14/02/2015 17:01:20

good

7.8

Beatriz -30/10/2014 10:36:20

L aopinión está basada en las pocas instalaciones a las que accedí del hotel, la apariencia general es muy buena, los ascensores tienen una pantalla en la que puedes ver el tiempo que hará en España que puede ser de interés. El recepcionista fue agradable y respondió las dudas que tuvimos. La habitación es confortable, adecuadamente iluminada, con enchufes suficientes. No dispone de nevera. El servicio de habitaciones eficaz y rápido. Esta un poco alejado del centro histórico pero justo enfrente hay una parada de autobús que te deja en cinco minutos en el centro. casi al lado hay un centro comercial. Mi opinión en general es positiva, un hotel recomendable.

7.8

Anónimo -18/10/2014 17:17:03

muy buenos

10

Anónimo -27/08/2014 21:08:58

Muy buenas y cuidadas

9.3

Anónimo -20/08/2014 11:26:22

La piscina es fenomenal, te puedes tomas un refresco tranquilamente allí. También la terraza del bar del hotel agradable para una copa por la noche. La atencion del personal muy buena. Para volver.La situación es muy buena. A las afueras de Salamanca pero con parada de bus a la puerta. Incluso para ir andando paseando.

8.5

Juan carlos romero -13/08/2014 13:23:46

En general todo muy bien......excelente buffet de desayuno, buena atencion....

8.8

Anonyme -11/08/2014 12:03:33

Très bon hôtel mais les chambres sont un peu trop dégradées : tâches sur les sols et les murs. Des espaces communs très agréables et un personnel attentif. Excellent petit déjeuner.

8.5

Estefania C -25/06/2014 14:36:46

Todo muy bien , es muy tranquilo, la zona de la piscina nos encantó. Por la noche había una boda pero no se oía nada en las habitaciones. Tiene parada de autobús en la puerta y si no andando del casco viejo son 15 minutos. Esta de maravilla.

7.0

MAITE -18/06/2014 12:57:56

hotel tranquilo y correcto para un buen descanso en zona de centros comerciales.Buen acceso al centro mediante bus casi en la puerta.

10

Anónimo -15/05/2014 13:54:33

Excelente trato

7.8

Antonio -06/05/2014 23:49:00

Muy buena comunicación con el centro historico

8.5

Ascensión -09/03/2014 13:11:29

Aunque no está en el centro de Salamanca, tiene una parada de bus justo enfrente.

7.0

Ljhe -11/02/2014 09:03:07

Tiene unas buenas instalaciones y las habitaciones son confortables (salvo que no tienen ningun juego de almohadas disponibles en la habitacion).

7.8

Alejandra Pérez -10/02/2014 22:21:37

General está muy bien

8.5

Carolina -29/01/2014 08:51:36

El hotel está muy bien al igual q el desayuno. Es cómodo en el sentido que a pesar de estar en las afueras de salamanca justo en frente está la parada del autobús q te deja justo en el centro. A 50 mts. Esta el centro comercial. Con el autobús evitas mover el coche en busca de sitios para aparcar en el centro. Me gustó mucho.

9.3

Marta -30/12/2013 09:17:47

Buena ubicación, en las afueras de Salamanca, sin el bullicio del centro. Personal muy amable y dispuesto a cualquier hora. Para mi, excelente.

8.5

Anónimo -06/11/2013 08:41:21

Todo perfecto! A 1mn del centro comercial!

7.0

Anónimo -25/09/2013 09:26:33

En general bueno todo, no hemos utilizado los servicios de comida, pero estuvimos en una boda y la verdad es que la calidad no estaba mal.

10

Fernando endrino -10/09/2013 23:51:26

por lo general y el poco tiempo que hemos estado todo practicamente perfecto, es un sitio donde te lamentas de no haber podido estar mas tiempo

7.3

Anónimo -24/08/2013 10:48:36

Muy bueno, en particular la atención de algunas camareras

7.0

Anónimo -05/08/2013 23:59:56

Buen hotel en todos los aspectos. El personal es muy atento y servicial, y las instalaciones son modernas, muy bien cuidadas, y muy limpias. El menú del día es económico y tiene una relación calidad-precio muy adecuada.

10

Javier Sabaté ( Cornellá de Llobregat) -05/08/2013 09:25:33

La verdad que estuvimos muy bien , las habitaciones limpias , el personal muy atento , las instalaciones y la piscina muy bien. Un menú por 13,50 € muy completito y bueno. El hotel bien ubicado a solo 10 minutos de centro en coche ( parking gratuito en el hotel ), también tienes una parada de autobuses de línea delante del hotel. Volvería a repetir en este hotel.

7.8

Anónimo -20/07/2013 10:56:22

En general muy bien, pero el spa no merece la pena para el dinero q cuesta ya q simplemente es un jacuzzi lo bueno q tiene es q puede ser una bonita velada para dos

9.3

Anónimo -15/07/2013 11:33:01

Excelente el trato del personal del hotel con los clientes.

10

Anónimo -14/07/2013 21:19:06

Es un Hotel muy acogedor donde se siente uno como si estuviera en su propia casa. El personal es muy amable y resolutiv ante cualquier requerimiento.

10

Anónimo -11/07/2013 09:23:08

En mi opinión el hotel está excelente, el trato muy bueno y las instalaciones perfectas.

5.5

Anónimo -07/07/2013 17:07:55

Me parecen excesivas 4 estrellas para este establecimiento

8.5

Anónimo -12/06/2013 09:38:26

La habitación era doble, habilitada para tres con una cama supletoria. El espacio con la supletoria era reducidísimo, hasta el punto de no poder acceder casi al armario. La wifi era débil, no permitía una navegación ágil con el ordenador.

10

Maribel -08/06/2013 21:24:55

Estubimos muy bien, y tranquilos.El bufet libre esta muy bien presentado,y en el momento que se terminaba una bandeja ya estaban reponiendola,y todo muy bueno.Nos gustaria volver ahir.

7.0

Anónimo -29/05/2013 14:17:16

No tuve tiempo de conocer las instalaciones ya que unicamente pernoctamos. Aunque realizamos en check in a media tarde no permanecimos en el hotel. Lo tendre en cuenta para proximos desplazamientos a esa ciudad

6.5

Miguel angel -20/09/2011 23:09:59

Las habitaciones standard son algo estrechas

8.3

Jose carlos -26/07/2011 14:16:05

Personal muy amable y eficiente. Buen buffet desayuno

10

Mari Paz -10/04/2011 19:42:47

Todo bien en el hotel horus salamanca, el trato ha sido muy agradable.El sistema de reservas de hotelius ha funcionado todo bien sin ningun problema, que sigan asi que siempre tendran clientes y la gente siempre hablara bien

8.0

Juan Pedro -21/03/2011 11:54:27

Todo muy correcto en el hotel horus Salamanca, desde el trato con el personal de recepción hasta la habitación (amplia, limpia, etc.)La reserva con hotelius ha salido todo bien

7.0

Fm -13/10/2010 09:39:55

Muy buena la relación calidad precio

10

Elvira -03/03/2010 18:25:40

Es un hotel de facil acceso, con una decoración muy bonita, acogedor, con una atención maravillosa....sus habitaciones son limpias, ordenadas y comodas. Es un hotel para repetir ya que relación calidad precio es fantastica.

8.0

Anónimo -13/02/2010 09:55:58

Las instalaciones están muy bien, son cómodas y limpias.El buffet del desayuno es abundante y variado, con calidad.

7.0

Anónimo -04/05/2009 09:51:54

Es un buen hotel, económico, cómodo, bien comunicado con el centro de Salamanca y de fácil localización.El servicio de desayuno es bastante bueno.

9.3

Joaquin perea -04/04/2009 12:13:43

Pués realmente, estuvimos muy relajados y tranquilos, la habitación fué de nuestra satisfacción, y el personal del hotel, fueron correctos, educados, y muy amables.Fue un fin de semana maravilloso.

8.0

Anónimo -16/11/2008 00:25:37

Muy buena. tranquilo, fuera del bullicio de Salamanca y con bueneas prestaciones. Un 8 en general.

8.0

Javier -27/10/2008 11:04:51

MUY CONFOR , AGRADABLE AMBIENTE Y UN GRAN BUFFET DE DESAYUNO....OK

5.5

Anónimo -27/10/2008 08:07:09

Está bien,pero un poco alejado del centro

8.0

Anónimo -26/10/2008 20:15:14

bien, aunke hacia mucho calor en la habitación.el desayuno es buenísomo,un 10.

9.3

Beatriz -05/08/2008 22:38:40

El hotel muy bien. Habitación amplia, limpia y comoda. El personal muy correcto y amable. La comida variada y rica (el deayuno buffet muy bien pero demasiado caro: 12 euros). La piscina acogedora, aunque el horario de apertura demasiado tarde (abre a las 12:00).

8.3

Daniel Rendueles Alvarez -09/06/2008 08:39:26

Muy bien

9.0

11/05/2008 -11/05/2008 23:36:21

El hotel está muy bien; no es que esté en el centro de Salamanca pero hay una parada de bus justo en frente del hotel, que en 5 minutos te deja en la Gran Vïa.

9.5

RR -18/03/2008 20:59:37

Muy bueno

8.3

Madrileño -25/02/2008 21:53:05

Muy bien la relación calidad-precio. El fin de semana que yo estuve nos salió por 100 €, 2 noches, habitación doble con cama de matrimonio. Se puede aparcar dentro del hotel gratis, aunque no hay sitio para todos los coches si el hotel está lleno. También tienen un parking subterráneo de pago. Lo mejor de todo es que está limpísimo.Por poner peros, 2 que se los pondría a todos los hoteles: que nunca tienen persianas en las habitaciones y que haya que dejar las habitaciones a las 12:00, ¿no podría ser más tarde?

8.8

Maria jesus gil -30/01/2008 12:19:28

MUY BIEN, CERCA DE SALAMANCA, TRATO MUY AMABLE POR PARTE DE TODOS LOS TRABAJADORES DEL HOTEL, DESAYUNO SENSACIONAL, Y

7.0

Lorenzo M. -21/01/2008 15:12:34

En general, muy buenas instalaciones y servicios del hotel. El servicio de habitaciones podría ser algo mejor, en cuanto a utensilios de aseo personal y modernidad en sus accesorios.

7.8

D.Merinero -21/01/2008 14:13:51

En coche, cerca del centro de Salamanca. Tranquilo. Desayuno/Buffet muy bueno y completo. Atención en el restaurante excelente. Habitaciones transquilas y cómodas. El set de baño algo escaso para ser un hotel de 4 estrellas.

BEST PRICE GUARANTEE
Here at hotusa.com we want to offer our clients the best prices on the market, and so we want to guarantee that booking your hotel on our website you will find the best price possible.

 

We are convinced that our prices are the best, and for this reason, our guarantee leads us to even take on penalties if we are unable to fulfil our guarantee in any case.

 

We have come up with a system to back up our commitment. It is easy, comfortable, and totally transparent, and any client can easily test it.

 

Conditions of the 'Hotusa Best Price' Guarantee

 

Clients must book at hotusa.com
We give clients who have booked at our website hotusa.com a period of 2 hours* maximum from the time of confirmation of the booking they have made to let us know that the hotel that they have booked, with the same type of room and food plan, and under the same booking conditions, is available at a more economic price on the market, whether through another operator, an on-line travel agency, or directly through the hotel. To accredit it, simply send a screen image or other documentation that will allow our operations department to verify that it is really possible to book at a lower price than that obtained at hotusa.com to the e-mail address helpdesk@hotusa.es or to the fax number +34902932219. If it is truly accredited that the price offered at Hotusa.com is not the best price available on the market, under the conditions set out above, we will apply the same price.
This guarantee is not valid for:
- Changes in rate relative to fluctuations and/or differences on the currency exchange rates.
- Group bookings, rates negotiated for companies, early-booking rates with discounts for purchasing early, or any other rate with booking conditions different than those offered by Hotusa.
*Note: We grant a prudential margin of 2 hours due to frequent oscillations (both rising and falling) in hotel rates, obligating us to update our prices with this frequency.

 

 
















TERMS AND CONDITIONS
1. IDENTIFICATION OF THE PARTIES The following terms and conditions regulate the access and use of the URL www.hotusa.com (hereinafter the PORTAL), owned by Hotusa Hotels S.A., (hereinafter HOTUSA), whose business name is HOTUSA, with registered address C/ Mallorca, nº 351, 08013 Barcelona, and CIF (Tax ID) A ¿ 60156502, registered in the Commercial Registry of Barcelona, Folio 199, Volume 41.179 of Companies, Sheet number B - 81.262. And party of the second part, the natural person, hereinafter the USER, who accesses the page to receive information and contract the services offered through the portal. Prior to contracting, it is necessary for the USER to read these Terms and Conditions of Contract and expressly accept them by clicking on the button at the end of the form, "I have read and accept the Terms and Conditions of Contract". In the event you do not accept these Terms and Conditions, you must refrain from contracting the services offered by HOTUSA. 2. PURPOSE OF THE SERVICES OFFERED. HOTUSA offers its services through the use of the website www.hotusa.com (hereinafter THE PAGE), which provides the user with tourism-related services. For the provision of these services, HOTUSA, has all the necessary permits and licenses for the exercise of its activity. These general terms and conditions of use regulate the general use of the portal, as well as the actual contracting of hotel booking services. However, contracting a specific booking will be subject to the specific terms and conditions established for each case. Similarly, the USER agrees to accept and respect the terms and conditions of purchase established by any hotel entity with which the USER chooses to contract, including, but not limited to, the payment of any accrued amounts and compliance with any regulations and restrictions regarding the availability of rates, products or services. In the event there are special regulations or restrictions that affect certain rates, products or services selected by the USER, such special regulations or restrictions will be displayed on the USER¿s screen before proceeding to the booking. And, party of the second part, the natural person, hereinafter USER, who accesses the page to receive information and contract the services offered through the portal. 3. PRECONDITIONS To start the contracting process, the USER must comply with the following preconditions, which will not be included in the aforementioned contracting process: Carry out the search for one or more services through the corresponding Search Engine made available for that purpose by HOTUSA on the PAGE, and select the product (s) or service (s) of their interest. Accept these General Terms and Conditions, offered prior to the start of the contracting process, and available for download and printing on the PAGE. This acceptance will be given by clicking on a box located for this purpose, with the text ¿I have read and accept the conditions of purchase¿. 4. CONTRACTING PROCEDURES The contracting of services through the PAGE will be based on the following process: Once these General Terms and Conditions have been accepted and the service chosen, the USER will access a page in which they will be requested to enter the personal data of the person in the name of whom the booking is made. All data collected will be treated in accordance with the Privacy Policy of the PAGE. Secondly, the necessary data will be requested for payment, by credit card only and through the payment gateway established for this purpose, of the selected service. Likewise, all data collected will be treated in accordance with the Privacy Policy of the PAGE.Secondly, the necessary data will be requested for payment, by credit card only and through the payment gateway established for this purpose, of the selected service. Likewise, all data collected will be treated in accordance with the Privacy Policy of the PAGE. The bookings made by the USER will be subject to the specific terms and conditions the suppliers or organisers of said products or services establish for each case, and that are foreseen in the following clause. Likewise, the User agrees to accept and respect these booking terms and conditions, including, but not limited to, compliance with any regulations and restrictions regarding the availability of rates, products or services. The USER will give their consent by clicking on the ¿Place order¿ button, which appears at the bottom of the page on which payment details are requested. This confirmation will be sent electronically to HOTUSA, which will take care of its storage and conservation to guarantee the process. The confirmation of the purchase by the service provider will imply, in any case, the conclusion of the contract, and the commitment on the part of the client to the accrual of the established amounts. Once the consent is given, a page confirming the purchase will be displayed on the screen, and an e-mail will be sent to the client with the relevant information. 5. SPECIAL CONDITIONSThe special conditions of each service, including among other prices, modifications, cancellations, and other aspects not contemplated in these General Terms and Conditions, will be governed by the provisions of the corresponding service providers, and will be subject to modifications for which HOTUSA, as a mere intermediary, accepts no obligation or liability. Said Special Conditions shall be understood as accepted in accordance with the provisions of the preceding clause. In the event that these special conditions do not allow changes or cancellations to be made by the client, they will not be entitled to a refund of the amount paid as a booking to HOTUSA. 6. OBLIGATIONS OF HOTUSAHOTUSA is bound by the following conditions: Make the utmost effort to implement the necessary procedures to complete the acquisition by the USER of the service contracted by them through the PAGE. Provide the USER with the necessary documents to use the contracted service. Comply with the other obligations provided for in these General Terms and Conditions, as well as in the Special Conditions provided for in Clause Five. 7. OBLIGATIONS OF THE USERThe USER is bound by the following: - Pay the corresponding amounts, including taxes and fees. - Be personally accountable for the authenticity of the data provided, and that such data matches their identity when expressing consent and making payments. - Accept any kind of liability arising from the non-possession of the documentation required to use the contracted service, and being therefore informed of the necessary requirements in this regard, and expressly including those related to border access to third countries. - Comply with the other obligations provided for in these General Terms and Conditions, as well as in the Special Conditions provided for in Clause Five. 8. RESPONSIBILITIESThe parties acknowledge that HOTUSA, given its status as a mere intermediary between the service providers and the USER, is liable solely under the terms provided in the applicable legislation on travel agencies. Likewise, they acknowledge that HOTUSA cannot guarantee the absolute continuity of the service or the absence of computer viruses in the services provided through its network, which may cause alterations in the programmes or documents stored in its information systems, although every effort will be made to prevent these circumstances from occurring. HOTUSA will not be responsible for the lack of veracity, inaccuracy or out-of-date character of those schedules, prices, and other relevant information about the services offered through the website by their respective providers, nor for the non-compliance or defective compliance by them of the obligations arising from the regulations in force and the terms and conditions of sale of each of the bookings contracted through the PAGE. If due to force majeure (including, but not limited to, political or economic disorder or instability affecting security), deficiencies in the bookings, confirmations and/or execution of any trips or services contracted through HOTUSA, due to circumstances that are unforeseeable or cannot be solved by HOTUSA, or if it is even impossible to comply with some of the conditions agreed, the client waivers the right to submit any claim against HOTUSA and/or the companies of the HOTUSA group, current or future, due to these deficiencies or non-compliances, unless a lack of professional diligence on behalf of HOTUSA is verified. 9. IMPOSSIBILITY OF PROVIDING HANDWRITTEN SIGNATUREDue to the special characteristics of remote contracting, the USER acknowledges the impossibility of signing the payment slip, understood as the document normally used to provide compliance of the transaction. For this reason they waiver the use of a signature for any electronic transactions generated as a result of the booking through the PAGE of any of the services offered therein, expressing their agreement through the procedure provided in the Fourth clause of these General Terms and Conditions for Contracting. 10. CORRECTION OF ERRORSHOTUSA provides its clients with the electronic address atencion.cliente@hotusa.com, to which the USER may be directed in case of detecting any error in the introduction of data during the contracting process. To that effect, you will have 24 hours to contact HOTUSA for this purpose, from the moment of order confirmation. 11. MODIFICATION.HOTUSA may unilaterally modify, at any time it deems necessary, these General Terms and Conditions, as well as introduce new clauses therein. These modifications must be announced on the front page of the PAGE with a two (2) week notice, and in no case will they affect the contractual relationships concluded prior to them. 12. DATA PROTECTIONAny data processing arising from the execution and fulfilment of these General Conditions will be adjusted to what is established in the Privacy Policy made available to the client on the PAGE, and that will be understood as a comprehensive part of these Terms and Conditions. (Spain). 13. SHIELDThe declaration of nullity of any or some of the Clauses of these General Terms and Conditions by the competent authority shall not impair the validity of the remaining ones. In this event, HOTUSA undertakes to draft a new Clause replacing the annulled one with one that is as similar as possible. If substitution is impossible and the clause is essential for the Contract in the opinion of the party affected by its deletion, they may opt for the termination of the Contract. 14. FINAL JURISDICTIONWith express waiver of the jurisdiction that may apply to them, both parties submit to the jurisdiction and of the courts of the client¿s place of residence.

Our website is not, nor can it be interpreted as, a recommendation or promotion of the quality, level of service or classification of a hotel. The classification of hotels by stars, carried out in accordance with international conventions, provides non-binding information about the category of the hotel. The classification used in EUROSTARS HOTELS is based on the valuation made by the hotels themselves, which has been verified by EUROSTARS HOTELS according to their own evaluation system the experiences of their guests. Additional information and descriptions of the hotels are also based on the information provided by the hotel itself.
Data Protection
As a result of browsing the website and completing its forms, the user accepts that the personal data provided by him or herself or that is provided in the future through such services, are subject to processing by HOTUSA and group companies (including HOTELES TURISTICOS UNIDOS SA, CIF A08452567, HOTUSA HOTELS SA, CIF A60156502 and EUROSTARS HOTEL COMPANY SL, CIF B64930910 and other HOTUSA companies), including the collection of access data and the use of cookies and features provided by third parties.

Purpose of the data processing, legitimation and recipients of the information

The data is used to:

· Allow the operation of the website and provide access to areas for registered users.

· Register and respond to requests made by users through web forms (contact, etc.).

· Provision and administration of HOTUSA services, processing of reservations and the payment of products and services through GROUP or related websites, call centres, mobile communication systems based on GSM, GPRS or UMTS technologies; incident management and complaints.

· Manage participation in loyalty programmes.

· Subscription to HOTUSA newsletter, advertising and other commercial promotions by email, SMS, MMS or any other similar means of HOTUSA.

· Conducting quality surveys.

· Conducting contests.

· Application to work at HOTUSA.

· Web analytics and statistics.

· Include features provided by third parties (Google Maps, etc.).


Web browsing and access to areas for registered users

· Purpose: the necessary data for the provision of online services are processed, including the registration of IP addresses, visited pages and access date, as well as information about the user's terminal. The data is also processed for security and web improvement purposes.

· Legitimation: the processing of data is necessary for the provision of online services; consent, expressed through the use of the website.

· Recipients and transfers: companies and establishments of HOTUSA.

The delivery of all the data required for registration as a user is mandatory if not specified otherwise in the registration form, and HOTUSA may deny registration to the interested party who does not provide such data.


Use of web forms

· Purpose: meet the requests made through the web forms.

· Legitimation: consent expressed when using and sending the form.

· Recipients and transfers: companies and establishments of HOTUSA and other companies involved in providing the requested services


Provision of services>

· Purpose: to provide services including management of hotel reservations and payment. Send information about HOTUSA's services electronically.

· Legitimation: execution of the contract or provision of the service.

· Recipients and transfers: companies and establishments of HOTUSA and other companies involved in providing the services requested, including the requested hotel establishments.


Loyalty programmes

· Purpose: to participate in the loyalty programmes of HOTUSA (Star Traveler, Corporate and others). Send information about HOTUSA's services electronically. Customise business information based on the profile or location.

· Legitimation: execution of the loyalty programmes; consent.

· Recipients and transfers: companies and establishments of HOTUSA.


Subscription to the HOTUSA newsletter, advertising and other commercial promotions

· Purpose: to send information about HOTUSA's services, by email, SMS, MMS or any other analogous means.

· Legitimation: existence of a prior contractual relationship; consent.

· Recipients and transfers: companies and establishments of HOTUSA.


Quality survey

· Purpose: to know the opinion of the clients and attend to their comments.

· Legitimation: is part of the execution of the contract or service provision.

· Recipients and transfers: companies and establishments of HOTUSA, quality departments.


Contests

· Purpose: to organise contests to promote HOTUSA, its establishments and brands. Communication of the winners and delivery of prizes, if applicable.

· Legitimation: execution of the contest, including the publication of the winning work (for example, photographic and literary competitions) and its author according to the rules of participation.

· Recipients and transfers: companies and establishments of HOTUSA. Web pages, social networks and media where the winners are published.


Application to work at HOTUSA

· Purpose: to participate in present and future selection processes of HOTUSA and its establishments, assess the candidate.

· Legitimation: consent, essential to hold the status of candidate.

· Recipients and transfers: companies and establishments of HOTUSA.


Web Analytics

· Purpose: to know the way in which the web is searched, accessed and used by the public. It may involve the collection of personal data such as IP address, connection location, information about navigation software or hardware, etc.

· Legitimation: consent, expressed through the use of the Website.

· Recipients and transfers: companies and establishments of HOTUSA.


Functions provided by third parties

· Purpose: incorporate functions provided by third parties, such as maps, analytics, social buttons, Zendesk chat widget, etc.

· Legitimation: consent, expressed through the use of the Website.

· Recipients and transfers: The functions of third parties establish a direct connection between the user's browser and the Internet domains of third parties, allowing the download and execution of the function, including from pages outside the European Economic Area.


This website integrates functions of Google Inc, like Google Analytics and Google Maps. By using this website, the user authorises the processing of their data by Google in accordance with the terms of its privacy policy: https://policies.google.com/privacy.


Veracity of data

The user must fill in the forms with true, exact, complete and up-to-date. The user will not enter data referring to another person; HOTUSA will presume that the data has been provided by the owner thereof. The user will be solely responsible for any damage or loss, direct or indirect that could cause to any person because of the completion of the form with data relating to another person.


Access rights, rectification, erasure, opposition and others

The data subject has at all times the right to access, rectify, and erase the data that concerns him or herself, as well as to oppose the processing of the data, in the terms included in the data protection legislation. He or she also has the right to request: the portability of his or her data, the revocation of the consent given if any and the limitation of the processing.

The owner of the data may exercise these rights by writing to HOTUSA (reference DATA PROTECTION) C/ MALLORCA 351 08013 Barcelona (Spain), this communication must include a signed request indicating the action requested and a photocopy of the ID or passport.

The data subject may also oppose the reception of commercial e-mails, just by requesting it by an email sent from the address to unsubscribe and directed to e-marketing@hotusa.com.

If the data subject thinks that the processing of his or her data violates the data protection legislation, he or she can lodge a complaint to the data protection supervisory authorities.


Data protection officer

For any question related to the processing of data by HOTUSA, the data subject can contact the data protection officer by sending a letter to:

Data protection officer HOTUSA. C/ Mallorca 351, 08013 Barcelona, Spain.


Minors of age

The use of HOTUSA's web services is prohibited for persons under 18 years old.


Data recipients and international data transfers

The user is informed that, for the provision of products and services offered, HOTUSA must communicate necessarily the personal data of the user to the suppliers of the products and services chosen by the user.

In relation to the services and establishments outside the Economic European Area, the data necessary to subscribe and provide services will be subject to international data transfer, including to countries that do not have data protection legislation comparable to the European legislation.

In relation to GRUPO HOTUSA, companies include among others CITADEL SL, DIANA HOTELERA SA, EUROSTARS HOTEL COMPANY SL, EXE HOTE LS SL, FAMILIA HOTELS SL, HOTELES TURISTICOS UNIDOS SA, HOTELIUS SL, HOTUSA HOTELS SA, IGM WEB SL, KEYTEL SA, MUCHOHOTEL SA, RESTEL SA, ROOMLEADER SL, ROOMTRADE SL, ROSEUS HOTELS SL.


Data security

HOTUSA has one of the safest technologies, as far as the protection of your credit card data is concerned. It also complies with all international standards that legislate the subject. All sections of HOTUSA where we request sensitive information use the SSL communication protocol. This means that the information that travels through the Internet from your computer to our server makes it encrypted, making them indecipherable to any outsider. This technology ensures and guarantees, that your data can not be intercepted, manipulated or impersonated, in any way. This way, payment through Internet is now as safe as direct purchase.


What does SSL mean?

SSL (Secure Socket Layer) is a standard Internet security technology. Applies an encryption system (coding) that provides maximum confidentiality of the data transmitted to us. This prevents illegal entry or interception in a system while the data circulates on the Internet. For greater security, this data is stored in a secure server protected by a "firewall" in continuous monitoring.
/